Wednesday, December 15, 2010

Pre-Paid Dues Option Extension - 12-15-2010

Arrowhead Members,
We have had many members already take advantage of the pre-paid dues option...over 60 at last count.  Even with the tremendous response, I feel like there still remains some confusion regarding the pre-paid option that I want to clear up.  Most of the confusion is due to the fact that about half way into the roll-out, I made a change after consulting with the Board of Governors.  Due to this, I will clarify the option below and let you know we will extend the deadline to 12/31/2010. 

The pre-paid option is available to all golf, tennis, fitness family and fitness couple memberships.  If you are eligible to participate you would have received a letter in the mail announcing the option.  If you choose to participate, you now have two rewards packages to select from.  First, you can receive the usage package that was explained in the letter or, you can choose to receive a gift card valued at one months dues which can be used for any product, good or service at the Club except for dues or annual passes.  The usage package is somewhere in the 15% to 20% range and the gift card is essentially about 8% (the amount of the gift card or usage package is annualized for seasonal memberships).  Y 

I hope that clears things up.  If not, please ask myself, one of the membership directors or the accountant for specifics.

Kindest regards

Saturday, December 11, 2010

More Good Causes...12/11/10

I was sitting at a chairity fund raiser many years ago with a good friend who said "there are more good causes than my check book can support."  I think those words are more true today than anytime in our history. 

As I write this entry, we just completed our Mercedes Benz of Arrowhead sponsored tournament benefiting One Step Beyond.  It is truly heart warming to see folks from the organization assisting on the course as well as after play during the awards luncheon.  Their genuine appreciation for the event is wonderful and I wish those fo you who participated had the opportunity to talk with several of them on an individual basis.  A great day for golf, friendship and to give away a phenominal trip gifted by Mercedes.

"More good causes than my check book can support."  Now, the rest of the story.  As part of our conversation at the fund raiser, the second part of that statement is "you just have to choose the ones important to you and make a difference."  Many of us have friends, faimily members or even ourselves that are dealing with a hardship, disease or some other form of difficulty.  I have had the opportunity to sit in probably hundreds of meetings with different organizations and hearing amazing stories about things people do to: "beat the odds," raise extrordinary amounts of money with a creative idea, or tell a personal story that leaves a room full of hundreds silent...I mean SILENT! 

I was talking with one of our Members who is the founder and president of Arizona Myeloma Network.  It is a great local organization which was the reason for our conversation.  The local tie is so important to me as it keeps money right here and hopefully benefitiing people in our community who need it.  I am proud of the contributions Arrowhead Country Club gives to local organizations through being the host location for a vast amount of worthy chairities made possible through our Members and the organizations they are passionate about.  We have dozens of private dining events, wine tastings, tennis and golf tournaments each year raising hundreds of thousands each year.   We thank our Members who introduce us to the planning committees so we can lend our expertise to making their events as successful as possible in raising funds for the organizations they are passionate about.  These events are always my favorite as you are providing a great golf, tennis or dining event that the participants enjoy not only because of the day on the course or courts, but because they are also helping others while doing something they enjoy.

I think I will close by saying "choose something you are passionate about and make a difference"

 

Thursday, December 2, 2010

Pre-Paid Dues Option Change - 12/2/2010

Pre-Paid Dues “Gift Card” Option

A couple nights ago at our Board of Governors meeting, we had a discussion about the current pre-paid dues option and the changes made in the option from last year.  The discussion was centered around the fact that the offer was different than in previous years by providing the equivalent of close to 20% return through usage certificates, rather than what was received in the past, being an approximately 8% price reduction. 

The topic was brought up because some of our Board Members had received comments from Members wondering why they can not just have the old option back. In some cases they found that more attractive because they felt they may not take advantage of all the items included in the usage certificates.  After much discussion, the conclusion was that some Members wanted what equates to a months free dues, or 12 months for the cost of 11 months without having certificates dictating how that savings would be utilized.  Your Board of Governors and I have come up with an option on the Prepaid Dues program that solves this concern.

The option is a “gift card” to all Members that prepay their dues that is equivalent to the value of one month of dues.  This gift card will allow you to spend it on whatever you like in the Club (merchandise, food & beverage, cart, guest fees, lessons, training, etc.).  The only exclusions are monthly dues, specialty tournament fees, and annual cart fees.  As an example for a full golf member that pay’s $475 per month in dues, you would receive a gift card equal to $475 that could be spent any time during 2011.  This does not replace the usage certificate option, when you pre-pay your dues you may designate which option you wish to receive.

Please remember to take advantage of this offer you must prepay your dues no later than December 15, 2010.

I would like to thank the Board Members for presenting this situation and helping to develop a solution to the issue.

Kindest regards,
Steve Salzman
General Manager